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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Shivon Wiggins

December 3, 2025

5  out of  5
rating by Shivon Wiggins
"Katelyn was exceptional in providing customer service. I wish I could have given her 10 stars."
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DemonnandNicole Frazier

December 3, 2025

5  out of  5
rating by DemonnandNicole Frazier
"I had an outstanding experience working with Kate LaBonde as my new insurance agent. She was exceptional from start to finish, professional, friendly, and truly committed to great customer service. Kate is extremely knowledgeable and took the time to answer every question and concern I had. She made the transition to switch my auto and home insurance incredibly easy and stress-free. I really appreciated how clearly she explained everything and ensured I fully understood my new policies. I highly recommend Kate to anyone looking for an insurance agent who goes above and beyond!"
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Peter Laudeman

December 1, 2025

5  out of  5
rating by Peter Laudeman
"Katelyn was extremely patient and helpful and got my auto insurance rate lowered for me! Really great customer service."
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Marilyn Kibler

December 1, 2025

5  out of  5
rating by Marilyn Kibler
"Diamond was plesant to work with. She answered all my questions and updated me on my changes to my account. 5* service everytime 💪🏽"
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Stephen Rimpsey

December 1, 2025

5  out of  5
rating by Stephen Rimpsey
"Katelyn was very helpful. 👍🏾"
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Veronica Warren

December 1, 2025

5  out of  5
rating by Veronica Warren
"Katelyn has great customer service skills. Professional,polite, kind voice."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Kathleen O'Reilly

November 26, 2025

5  out of  5
rating by Kathleen O'Reilly
"Another example since my last review. Claude and his highly skilled responsive Assistant Sharian, went the extra mile. In this case, reversing what had been a denial of my request for the TING device that serves as a good house fire preventive measure."
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Delonda Johnson

November 25, 2025

5  out of  5
rating by Delonda Johnson
"I just recently received assistant from four wonderful employees at StateFarm. I received emails, text messages as well as phone conversations. The level of knowledge and expertise is remarkable. These ladies (ROCK) ; Diamond, Sharian, Katie and Katelyn. Always making sure I’m fully covered readily available for any questions I may have. Thanks Team!!"
We responded:
"Ms. DeLonda you Humble us. Neighbors like you are the reason why we enjoy our day in the office. Blessings-"
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Lorenzo Ramsuer

November 25, 2025

5  out of  5
rating by Lorenzo Ramsuer
"Claude was extremely helpful great job u to ms Katie 👏"
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Clair Dusart

November 19, 2025

5  out of  5
rating by Clair Dusart
"⭐️⭐️⭐️⭐️⭐️ Exceptional service from Katie LaBonde at State Farm I recently worked with Katie LaBonde for my auto insurance and I couldn’t be more satisfied. She was extremely friendly, professional, and made the entire process smooth and stress-free. Katie took the time to make sure I had the right coverage while also saving me money, which I truly appreciated. If you’re looking for someone who genuinely cares and delivers excellent service, I highly recommend reaching out to Katie. She’s fantastic to work with and goes above and beyond!"
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Carolyn

November 18, 2025

5  out of  5
rating by Carolyn
"Claude was very helpful and I feel my question were answered."
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kela harris

November 14, 2025

5  out of  5
rating by kela harris
"Amazing Customer Service"
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Ada Harris

November 14, 2025

5  out of  5
rating by Ada Harris
"Claude Harriott really explains everything to you"
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Caylee Harriott

November 13, 2025

5  out of  5
rating by Caylee Harriott
"Claude Harriott as very understanding and passionate with helping and guiding me through this"
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Timothy Earles

November 13, 2025

5  out of  5
rating by Timothy Earles
"Katie quickly quoted me multiple levels of insurance for the townhome that I am renting and was very helpful in determining what level was right for us!"
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Aaron BoulwareJordan

November 13, 2025

5  out of  5
rating by Aaron BoulwareJordan
"Katie LaBonde's 5 star customer service experience is the very best in the industry! Her positive spirit and expertise on products and services, make her a great asset to the State Farm family and her professionalism reflects great credit upon herself and the company. I will recommend my network to reach out to her in order to fulfill their insurance policy needs. Keep up the great work Katie!!!"
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Amy Glassman

November 12, 2025

5  out of  5
rating by Amy Glassman
"Had an issue with my auto insurance and Katie fixed it in 10 minutes. Really appreciated how responsive she was!"
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Angela Hayes

November 12, 2025

5  out of  5
rating by Angela Hayes
"Claude provided an excellent review of both our auto and home policies. The recommendations offered and changes implemented were value added with a cost savings."
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Anthony Webb

November 12, 2025

5  out of  5
rating by Anthony Webb
"Working with Claude Harriott was a big help for getting my life and auto insurance coverage on the right track."
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Tiffany Cooper

November 11, 2025

5  out of  5
rating by Tiffany Cooper
"This is the 1st time I applying for renters insurance with Agent Katie LaBonde and she made it painless!!! She was friendly, welcoming, patient , understanding, professional and very informative. Katie was with me every step of the way, fully explaining each and every detail making sure that no rock was left unturned with my many question during our conversation. I definitely will be returning as a customer to work with Katie for all present and future inquiries. 🤩Katie is Amazing, Thank You Again!! 🎉"
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Monica CAMPBELL

November 10, 2025

5  out of  5
rating by Monica CAMPBELL
"Katie was very patient and professional. She made sure I understood what I was paying for. She was ask if it's anything else she can help me with. 😊😊😊😊"
We responded:
"Ms. Monica good day, Welcome to the Neighborhood. Thank you for your wonderful review! We're thrilled that Sharian provided excellent service and was patient with you. We're glad she took the time to ensure you understood everything. Your appreciation means a lot to us. Thank you for choosing us and for the 5-star rating!! 😊😊😊😊😊 Blessings & Favor-"
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Willie Culbrest

November 10, 2025

5  out of  5
rating by Willie Culbrest
"Claude very good and nice when dealing with me"
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Bebe Love

November 10, 2025

5  out of  5
rating by Bebe Love
"Katelyn Mendoza is indeed an asset to State Farm Auto Insurance. She assisted me with professionalism, knowledge, courtesy and respect. My issue was resolved in a timely manner."
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malaysia brooks

November 10, 2025

5  out of  5
rating by malaysia brooks
"Claude Harriott was great! And very informative on not just the policy’s but the DC area in general being that I am just moving here! Thanks again"
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Audrey Johnson

November 10, 2025

5  out of  5
rating by Audrey Johnson
"My payment with Kati this morning was pleasantly appreciative her grace started my day with warmth and grace have a blessed day and thank you"