Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Clair Dusart

Clair Dusart

November 19, 2025

5  out of  5
rating by Clair Dusart
"⭐️⭐️⭐️⭐️⭐️ Exceptional service from Katie LaBonde at State Farm I recently worked with Katie LaBonde for my auto insurance and I couldn’t be more satisfied. She was extremely friendly, professional, and made the entire process smooth and stress-free. Katie took the time to make sure I had the right coverage while also saving me money, which I truly appreciated. If you’re looking for someone who genuinely cares and delivers excellent service, I highly recommend reaching out to Katie. She’s fantastic to work with and goes above and beyond!"
Profile photo of Carolyn

Carolyn

November 18, 2025

5  out of  5
rating by Carolyn
"Claude was very helpful and I feel my question were answered."
Profile photo of kela harris

kela harris

November 14, 2025

5  out of  5
rating by kela harris
"Amazing Customer Service"
Profile photo of Ada Harris

Ada Harris

November 14, 2025

5  out of  5
rating by Ada Harris
"Claude Harriott really explains everything to you"
Profile photo of Caylee Harriott

Caylee Harriott

November 13, 2025

5  out of  5
rating by Caylee Harriott
"Claude Harriott as very understanding and passionate with helping and guiding me through this"
Profile photo of Timothy Earles

Timothy Earles

November 13, 2025

5  out of  5
rating by Timothy Earles
"Katie quickly quoted me multiple levels of insurance for the townhome that I am renting and was very helpful in determining what level was right for us!"
Profile photo of Aaron BoulwareJordan

Aaron BoulwareJordan

November 13, 2025

5  out of  5
rating by Aaron BoulwareJordan
"Katie LaBonde's 5 star customer service experience is the very best in the industry! Her positive spirit and expertise on products and services, make her a great asset to the State Farm family and her professionalism reflects great credit upon herself and the company. I will recommend my network to reach out to her in order to fulfill their insurance policy needs. Keep up the great work Katie!!!"
Profile photo of Amy Glassman

Amy Glassman

November 12, 2025

5  out of  5
rating by Amy Glassman
"Had an issue with my auto insurance and Katie fixed it in 10 minutes. Really appreciated how responsive she was!"
Profile photo of Angela Hayes

Angela Hayes

November 12, 2025

5  out of  5
rating by Angela Hayes
"Claude provided an excellent review of both our auto and home policies. The recommendations offered and changes implemented were value added with a cost savings."
Profile photo of Anthony Webb

Anthony Webb

November 12, 2025

5  out of  5
rating by Anthony Webb
"Working with Claude Harriott was a big help for getting my life and auto insurance coverage on the right track."
Profile photo of Tiffany Cooper

Tiffany Cooper

November 11, 2025

5  out of  5
rating by Tiffany Cooper
"This is the 1st time I applying for renters insurance with Agent Katie LaBonde and she made it painless!!! She was friendly, welcoming, patient , understanding, professional and very informative. Katie was with me every step of the way, fully explaining each and every detail making sure that no rock was left unturned with my many question during our conversation. I definitely will be returning as a customer to work with Katie for all present and future inquiries. 🤩Katie is Amazing, Thank You Again!! 🎉"
Profile photo of Monica CAMPBELL

Monica CAMPBELL

November 10, 2025

5  out of  5
rating by Monica CAMPBELL
"Katie was very patient and professional. She made sure I understood what I was paying for. She was ask if it's anything else she can help me with. 😊😊😊😊"
We responded:
"Ms. Monica good day, Welcome to the Neighborhood. Thank you for your wonderful review! We're thrilled that Sharian provided excellent service and was patient with you. We're glad she took the time to ensure you understood everything. Your appreciation means a lot to us. Thank you for choosing us and for the 5-star rating!! 😊😊😊😊😊 Blessings & Favor-"
Profile photo of Willie Culbrest

Willie Culbrest

November 10, 2025

5  out of  5
rating by Willie Culbrest
"Claude very good and nice when dealing with me"
Profile photo of Bebe Love

Bebe Love

November 10, 2025

5  out of  5
rating by Bebe Love
"Katelyn Mendoza is indeed an asset to State Farm Auto Insurance. She assisted me with professionalism, knowledge, courtesy and respect. My issue was resolved in a timely manner."
Profile photo of malaysia brooks

malaysia brooks

November 10, 2025

5  out of  5
rating by malaysia brooks
"Claude Harriott was great! And very informative on not just the policy’s but the DC area in general being that I am just moving here! Thanks again"
Profile photo of Audrey Johnson

Audrey Johnson

November 10, 2025

5  out of  5
rating by Audrey Johnson
"My payment with Kati this morning was pleasantly appreciative her grace started my day with warmth and grace have a blessed day and thank you"
Profile photo of Charlene Porter

Charlene Porter

November 6, 2025

5  out of  5
rating by Charlene Porter
"I want to thank Katie Labonde For helping me with what I needed today I really appreciate it"
Profile photo of Lauren Chambers

Lauren Chambers

November 4, 2025

5  out of  5
rating by Lauren Chambers
"Katie LaBonde is absolutely amazing, she made setting my policy easy and we had some good conversations as well. Fantastic to work with! 5 stars is not enough!"
Profile photo of Cheryl Hall

Cheryl Hall

October 29, 2025

5  out of  5
rating by Cheryl Hall
"Hi Ms Katie LaBonde was extraordinary yesterday. She understood what I needed. She spoke with precision, and executed a plan to fit my budget. I was impressed."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Johnathon Schoetzow

Johnathon Schoetzow

October 25, 2025

5  out of  5
rating by Johnathon Schoetzow
"We had to change our insurance to D.C. and Katelyn went above and beyond in the Navy Yard to help my daughter within minutes. Her level of customer service should be the standard for everyone. She set up the new policy, printed the documents and emailed them within moments to help my daughter. Thank you Katelyn for making a hectic situation with the DMV seem so simple."
Profile photo of Mary Anderson

Mary Anderson

October 24, 2025

5  out of  5
rating by Mary Anderson
"Excellent service from Ms Yari, who assisted me with my payment. Very professional and helpful."
We responded:
"Ms. Mary good day, Thank you for sharing your experience. Mrs. Ashley has been a true blessing for our agency in spirit and how she owns each of our Neighbors request and their experience. I look forward to our relationship review where we are able learn your expectations of us are your insurance provider. Thank you. Blessings-"
Profile photo of Sharletha shorter

Sharletha shorter

October 24, 2025

5  out of  5
rating by Sharletha shorter
"My experience was amazing, the agents were very professional,courteous, knowledgeable. They were so very helpful and patient during the transition process to explain and answer any questions that I asked. They made it a simple yet enjoyable experience. I strongly recommend!"
Profile photo of Kelvin Matthews

Kelvin Matthews

October 23, 2025

5  out of  5
rating by Kelvin Matthews
"Claude have been exceptional with the help he has given and the info I gained."
Profile photo of Chrissy Anglin

Chrissy Anglin

October 18, 2025

5  out of  5
rating by Chrissy Anglin
"I recently had a zoom meeting with Ms. Katelyn about life insurance. Her presentation was very good. It was not rushed and she broke everything down so I was able to get a clear picture of what was available and what I had. Some things I was not aware that my bundle policy contained. It's always good to get a refresher. Thanks Ms. Katelyn."
We responded:
"Mrs. Chrissy it’s always a great time connecting with you and Mr. Anglin. I am waiting and looking forward for my invitation for some authentic N.O. Cuisine at the next family get together. Thank you Blessings & Favor- Claude D Harriott From State Farm "
Profile photo of Owen

Owen

October 17, 2025

5  out of  5
rating by Owen
"Katie was very helpful in quickly resolving my policy cancellation request"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"